Help Center

HOW DO I PLACE MY ORDER?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

We work around the clock to get your products delivered as soon as possible. To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and the following time periods here.

At the moment, we provide standard shipping and handling (excluding Hawaii, Alaska, Guam, Virgin Islands, and Puerto Rico), and our shipping cannot deliver to US Military bases. We apologize in advance for this inconvenience.

Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be processed the following Monday.

MY TRACKING NUMBER ISN’T WORKING.

If your tracking number is not working, it may be because the shipping carrier’s system hasn’t updated yet or the package was not scanned right away. Please allow 7-10 days for the carrier to scan your package into their system and check again. If after that time you are still experiencing problems, you can contact our support team via contact us.

I NEED HELP WITH A LATE ORDER.

If your order has not arrived after 24 business days, please contact us for timely support.

PAYMENT

When will my card be charged?
Just after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.